Refund Policy

Effective Date: March 23, 2026

At BusinessProfileHQ, we stand behind our services. We want you to feel confident in choosing us to help recover your suspended or restricted business profile. Our Refund Policy is designed to give you peace of mind.

1. Eligibility

You may request a refund under the following conditions:

• Timing: Refund requests must be submitted within 21 days of your initial purchase date.
• Reason: You are not satisfied with our services or believe they do not meet your expectations.
• Good Faith Participation: You have provided us with accurate information and have cooperated with our case management process.
• Compliance: You have not violated our Terms of Use or attempted to misuse our services.
• Service Scope: The service purchased is eligible for refund (consultation services, standard recovery packages, and guidance programs are eligible; some specialized or custom services may have different terms).

2. How to Request a Refund

To request a refund, follow these simple steps:

1. Contact our support team at support@businessprofilehq.com or call +1 (888) 588-0341
2. Clearly state that you are requesting a refund and provide your order number or invoice details
3. Provide a brief explanation of why you are unsatisfied (optional but helpful)
4. Our support team will review your request and confirm your eligibility within 2 business days
5. Once approved, your refund will be processed according to the timeline below

3. Processing Time

Here's what to expect after you submit your refund request:

• Review Period: 2-3 business days for our team to review and approve your request
• Processing: Once approved, refunds are processed immediately
• Credit Timeline: Depending on your payment method, credit may appear in your account within 3-5 business days for credit cards or 5-7 business days for bank transfers
• Confirmation: You will receive email confirmation when your refund is processed

4. Exceptions and Non-Refundable Services

The following circumstances may result in denial of your refund request:

• Timeline Violation: Requests submitted more than 21 days after purchase are not eligible
• Previous Refund: If you have received a refund on the same service within the past 12 months
• Misuse or Violation: If you have violated our Terms of Use, engaged in fraudulent activity, or provided false information
• Non-Cooperation: If you have not provided required information or have failed to cooperate with our case management process
• Custom Services: Highly specialized or custom recovery packages may have different refund terms as outlined in your service agreement
• Promotional Discounts: Services purchased at significant promotional discounts may have restricted refund eligibility
• Third-Party Platform Fees: Fees charged by external platforms or payment processors are non-refundable

5. Contact Us

Note: This Refund Policy is governed by the laws of Florida, USA, as outlined in our Terms of Use. If you have disputes regarding refunds, you agree to follow the dispute resolution procedures outlined in our Terms of Use.